Privacy Policy

Effective Date: March 21, 2026

1. Introduction

Welcome to SilkNest Apparel Ltd (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This policy outlines our practices regarding the collection, use, and disclosure of your information through our website silknestapparel.com and your interactions with our fashion services.

2. Information We Collect

A. Information You Voluntarily Provide

• Identity & Contact: Includes name, email, phone number, and social media handles.
• Fitting & Style Data: Your clothing sizes, style preferences, and purchase history to help us curate your experience.
• Financial Information: Billing addresses and payment card details (processed via secure, PCI-compliant gateways).

B. Information Collected via Technology

• Digital Identifiers: IP address, browser type, and operating system used during your boutique browsing experience.
• Interaction Data: Pages viewed, time spent on specific garment collections, and referring site URLs.
• Cookies: We use tracking technologies to remember your shopping cart and preferred language settings.

3. How We Utilize Your Data

Your data allows us to provide a high-end fashion service, specifically for:

• Order fulfillment, including artisanal packaging and global shipping.
• Managing your SilkNest account and providing VIP customer support.
• Sending personalized fashion alerts, seasonal lookbooks, and exclusive offers (subject to your consent).
• Analyzing site traffic to refine our digital storefront and inventory selection.
• Fraud prevention and ensuring the security of our transaction environment.

4. Payment Security & Processing

We do not store your full credit or debit card information on our servers. All payments are handled by third-party processors like Stripe. Their use of your personal information is governed by their respective privacy policies.

5. Sharing with Third Parties

We do not sell your data. We only share information with:

• Logistics Partners: Reliable couriers who deliver your apparel.
• Marketing Tools: Services that help us send emails and personalized advertisements.
• Legal Authorities: Only when strictly required by UK law or to protect our legal rights.

6. Your Rights (GDPR Compliance)

Under UK and EU data protection laws, you have the right to access, correct, or erase your personal information. You may also object to direct marketing at any time by clicking the “Unsubscribe” link in our emails or contacting our data officer.

7. Data Retention & Security

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. While we implement industry-standard encryption, please remember that no electronic transmission is 100% secure.

8. Children’s Privacy

SilkNest Apparel is designed for an adult audience. We do not knowingly collect information from individuals under the age of 16.